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Writing for the first time with Blogsy

I've used other tools previously – either the desktop browser interface to my WordPress blog, or sometimes with the WordPress app for iOS. Of the two, my preference has been to use the desktop browser...

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cPanel on iPad

I don't know why, but it hasn't crossed my mind before to try managing this site with cPanel on iPad. Works fine, although I wasn't too impressed with a dated mobile theme. I can see there are a few...

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Becoming a generalist (the many hats of a technical manager)

I've been a technical manager for many years, and before that a technical specialist. I continue to manage technical teams, so you might say that I am a technical manager. However, 'technical' is now...

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Posting to your WordPress blog by Email

When you have a WordPress.com blog (like I did), you can submit posts by email – a nice simple way to publish content without all the fuss of any other app or interface to deal with. Just tap out your...

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Voting Buttons are so 2003…

I had an email (via our Exchange server) today that said ‘please use the voting buttons!’. My immediate thought was that it’s such an old method I’m surprise anyone is still using it. I think we first...

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Four things we had to consider before publishing our app to the iOS App Store

As a customer, there were a few things that we overlooked in all the excitement of designing and building our app. If you are about to publish an app, allow enough time to think about these: 1. The app...

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Use the free Windows tool Don’t Sleep to keep your digital signage awake

We’ve added a small tool to each of our Xibo digital signage clients called ‘Don’t Sleep‘, to keep them from entering a low power state. Don’t Sleep overrides all power management settings when active....

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Xibo from 1.2 to 1.4 first impressions

Despite becoming aware of some other easy free signage tools like Concerto and the rather wonderful WordPress theme for digital signage by Nate Jones, we’ve stuck with Xibo for now. The installation...

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What metadata can I include in my Xibo RSS ticker?

I have previously explained that we primarily use Xibo to display RSS feeds. In each case we pull a feed from our web site, or a content publishing platform specifically installed for staff to publish...

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I want my Xibo slide timings for RSS to be perfect!

Xibo content allows you to specify content timings for each content area segment. In the context of RSS, your might want to pay careful attention to the values you enter and the resulting experience...

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Three little words

There have for many years been three little words which have been my mantra. Guiding principles upon which much of what I do is based. Every so often, events or circumstance remind me of the importance...

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When people think you are the Service Desk

When people think you are the service desk, everything can come your way. Got a virus? They come to you first. Broken computer? They come to you. Got a bill? Yep – they come to you for that too. But...

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Raise your next service desk ticket the right way

In a working age dominated by streams of endless email, often carelessly composed, it’s easy to send rapid fire requests for assistance to your nearest service team. Give them a helping hand and raise...

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Don’t just fix it for your customers, explain how you did it

Autopilot is easy – it’s the comfort zone of responding to a service request, fixing it and then moving to the next (probably similar) request. Stop drifting along and think carefully when the next...

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You will always be asked to provide more technology

Someone stopped me in the corridor this week and shared this realisation: “I thought of you this morning. My husband has an IT company and is hiring. He mentioned that no matter how much you offer to...

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#ukfechat – regular chat for those interested in Further Education

Recently, I found myself reading a few posts in my Twitter stream at the same time #ukfechat was getting started. The conversation takes place every Thursday from 9PM. I’ve not really participated in...

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Six myths about copyright in education

Copyright applies no less to education than any other sector, but content users are often confused about what conditions of copyright do (or do not) apply to educational use. These are six popular...

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We replaced ~50 computers with only 8 thanks to n-Computing devices

We replaced ~50 computers in our library with only 8 thanks to n-Computing devices: http://www.ncomputing.com/ The post We replaced ~50 computers with only 8 thanks to n-Computing devices appeared...

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TrueCrypt is no longer secure? I just attached my encrypted files to my...

With TrueCrypt apparently no longer secure, my favourite method of transporting files securely on removable media needs some reconsideration. Until it becomes clear whether the insecurity is genuine or...

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Six more myths about copyright in education

I’ve written about copyright myths before. Since then, several more have come to my attention. 1. Creating a derived work from the text of others is okay This is plagiarism. Whilst not directly in the...

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